Customer Service
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Customer service
If you have any questions
or need help with your
account, please contact us
Mon-Fri 10AM-8PM CST
Sat-Sun 10AM-8PM CST.
Shipping Information
What is the difference between "In Stock" and "Special Order" items?
In Stock items are ready for immediate delivery (2-6 days via Economy Ground within the contiguous US). For in stock items, please allow 24 to 48 hours for processing before your order ships. "Special Order" items are sent directly to you from the manufacturer. You will find approximate shipping times listed on each "Special Order" item. "Special Order" items may only be delivered via Economy Ground (domestic) or International Best Way Air (international).
Shipping to the Contiguous USA
Free Ground Shipping is valid on all boots and orders over $75 in the Contiguous USA. Select Economy Ground at checkout.
Shipping to the Non-Contiguous USA
Please refer to the Non-Contiguous USA section in our Shipping table for rates to: Alaska and Hawaii.
Do you ship internationally?
Yes. We ship via DHL. Due to export law, certain products may be ineligible for shipment to your destination. Additionally, we regret that some vendors do not allow us to ship their products internationally. You will need to pay duty or customs fees when your package arrives. Please check with your local authorities for more information on these charges.
SHIPPING CHARGES
Shipping cost is based on your order total and shipping method. Refer to the following table(s) for shipping rates.
U.S. Shipping Rates:
Order Value | Contiguous USA | Non-Contiguous USA | APO/FPO | |||
From
To |
Economy Ground (2-6 days) |
UPS Ground (3-5 days) |
2nd Day Air* | Next Day Air* | 3-6 Days^ |
Priority Mail (1-2 Weeks) |
$0.01
-
$24.99 |
$7.95 | $11.95 | $16.95 | $32.00 | $15.45 | $12.45 |
$25.00
-
$48.99 |
$7.95 | $11.95 | $16.95 | $32.00 | $16.45 | $13.45 |
$49.00
-
$74.99 |
$7.95 | $13.95 | $19.95 | $32.00 | $18.45 | $15.45 |
$75.00
-
$98.99 |
FREE | $4.00 | $19.95 | $24.00 | $19.45 | $16.45 |
$99.00
-
$124.99 |
FREE | $4.00 | $19.95 | $24.00 | $21.45 | $18.45 |
$125.00
-
$149.99 |
FREE | $4.00 | $19.95 | $24.00 | $22.45 | $19.45 |
$150.00
-
$199.99 |
FREE | $4.00 | $19.95 | $24.00 | $25.45 | $22.45 |
$200.00
-
$499.99 |
FREE | $4.00 | $19.95 | $24.00 | $28.45 | $25.45 |
$500.00
-
$999.99 |
FREE | $4.00 | $19.95 | $24.00 | $30.45 | $27.45 |
$1,000.00
-
above |
FREE | $4.00 | $19.95 | $24.00 | $35.45 | $35.45 |
*Next Day Air and 2nd Day Air deliver Monday through Friday, excluding holidays.
**Next Day Air and 2nd Day Air requires a PHYSICAL adress. No PO boxes.
^3-6 Days AK, HI
International Shipping
We ship via DHL Express. Free shipping on international orders totaling $150 US or greater. Enjoy a low, flat rate of $20 US on orders under $150.
Order Value (in USD) | Shipping Rate (in USD) |
---|---|
$0.00 - $149.99 | $20.00 |
$150.00 + | $0.00 |