Contact Us

Find your Order Status online.

Your question(s) may be answered in our FAQs.

How would you like to contact us?

Chat

Our fastest support option, live chat with an agent.

Email

Email us your question(s) at service@sheplers.com and we'll get back with you as soon as we can. We aim to respond within 24 hours.

Call

Our Customer Service department is open 7 days a week from 10:00AM - 8:00PM Central Time. Tap the icon to call on a mobile device or dial 1-888-835-4004.



For international customers call 1-316-946-3786.

Mailing Address: 

Sheplers.com
Attn: Customer Service
PO Box 12445
Wichita, KS 67277-2445