Contact Us

Find your Order Status online.

We are currently experiencing increased call volumes. Rest assured, we know you're waiting and we will get to your calls, emails and chats as quickly as we can. For a faster response, please use our live chat or email us. Thank you.

Your question(s) may be answered in our FAQs.

How would you like to contact us?

Our fastest support option, live chat with an agent between the hours of Mon-Fri 10:00AM-8:00PM Central Time and Sat-Sun 10:00AM-6:30 PM Central Time.

Email

Email us your question(s) at service@sheplers.com and we'll get back with you as soon as we can. We aim to respond within 24 hours.

Call

Our Customer Service department is open daily from Mon-Fri 10:00AM-08:00PM Central Time and Sat-Sun 10:00AM-6:30PM Central Time. Tap the icon to call on a mobile device or dial 1-888-835-4004.
For international customers call 1-316-946-3786.

Mailing Address: 

Sheplers.com
Attn: Customer Service
PO Box 12445
Wichita, KS 67277-2445