Returns & Exchanges
Thank you for choosing Sheplers.com! If you aren' 100% satisfied, we accept returns for exchange or credit within 60 days of purchase.
Free return shipping on exchanges.
- Returns for orders paid by Affirm or PayPal will be credited back to the original payment method, so you may re-order at your convenience.
- Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn) and no monogramed merchandis returns will be accepted.
- We will only accept boot returns if the soles are unscratched and in as-new condition. We recommend trying on boots in a carpeted area to prevent scratching.