What is Sheplers' Triple Guarantee?
1. Best Prices
If you find a current lower price on an identical, in-stock item from another retailer, we will not only match the price, we'll beat it by 5%, guaranteed. (1)
2. Fastest Free Shipping
Free shipping on domestic ground orders of $99 or more and we get it to you in 5 business days or less, guaranteed! (2)
3. Largest Selection
Over 75,000 styles, colors, and sizes available through our stores and online at Sheplers.com!
(1) To receive the lower price on Sheplers.com or Sheplers Catalog, simply order the item from Sheplers.com or Sheplers Catalog then fax, email or mail a copy of the other retailer's lower Internet price within 10 days of your order. After verifying the information, we will credit your account for the difference between (a) the price you paid and (b) 95% of the competitor's price, including taxes. Please allow 7-10 days following your approved request for processing. The Sheplers Low Price Guarantee cannot be combined with other Sheplers.com or Sheplers Catalog discounts (mailer coupon, circular coupon, etc.) To receive your credit in stores, bring a copy of the competitor's ad into your local store and our store associates will honor that price less 5% upon checking out, or if within 10 days of purchase, provide a refund or credit.
Sheplers Low Price Guarantee is limited to one price match per item and does not apply to:
- Factory "Second", "Blemished" or "Used" items.
- "Clearance", "Going out of Business", "Liquidation Sales", "Limited Quantity Sales" or similar instances priced below standard dealer cost.
- Any Auctions, affiliate coupons, "first time customer" promotional offers, paid or unpaid membership clubs, unauthorized dealers, private individuals, or stores not located in the United States.
- Sheplers Special Order items.
- Items for sale Thanksgiving day through the Monday after Thanksgiving.
(2) Guaranteed delivery of in-stock items to Contiguous U.S. addresses in 5 business days or less from the ship date. If you don't receive your order within 5 business days of ship date, simply give us a call (Toll Free: 1-888-835-4004) and we will take $5 off the order total.